Terms and Conditions – Peak Rider
Last Updated: [14.11.24]
Welcome to Peak Rider! By accessing our services, you agree to comply with and be bound by the following Terms and Conditions. Please read them carefully.
1. Introduction
1.1 These Terms and Conditions ("Terms") govern your use of the Peak Rider website and services, including all content and subscription plans provided by Peak Rider ("we," "us," or "our").
1.2 By using our services, you agree to these Terms. If you do not agree, please do not use our services.
2. Definitions
2.1 "Content" refers to all videos, articles, and other materials provided by Peak Rider.
2.2 "Members" refers to individuals who subscribe to our monthly or annual subscription plan.
3. Membership Plans
3.1 Monthly Membership: Members subscribe to our monthly plan at a rate of £29.99 per month. This includes unlimited access to all Zones and the Peak Rider Community.
3.2 Annual Membership: Members may choose to pay an annual fee of £299, which provides a full year of access at a discounted rate.
3.3 Upfront Payment: Upon subscribing to the monthly plan, Members are required to pay an upfront cost equivalent to three months’ membership (£89.97), which is non-refundable and non-cancellable.
3.4 Cancellation: After the initial three-month period for monthly subscriptions, Members may cancel their subscription at any time. Cancellations will take effect at the end of the current billing cycle. If Members choose to cancel before the three-month period, their membership will remain active until the three-month period has ended.
3.5 Content Access: Members have access to all Zones for the duration of their subscription. Upon cancellation, access to content will be revoked at the end of the billing cycle.
3.6 Usage Restrictions: Content provided to Members cannot be replicated, copied, transferred, or saved without explicit written consent from Peak Rider.
4. User Account
4.1 Account Creation: Users may be required to create an account to access certain services. You agree to provide accurate and complete information during the registration process.
4.2 Account Security: Users are responsible for maintaining the confidentiality of their account credentials and for all activities that occur under their account.
4.3 Account Termination: We reserve the right to terminate or suspend your account at our discretion, without prior notice, if we suspect any violation of these Terms.
5. General Terms
5.1 Intellectual Property: All content provided by Peak Rider, including videos, articles, and other materials, is the intellectual property of Peak Rider and is protected by copyright laws.
5.2 Prohibited Activities: Users are prohibited from engaging in activities that could harm or disrupt our services, including but not limited to hacking, data mining, and unauthorised access to our systems.
5.3 Modification of Terms: We reserve the right to modify these Terms at any time. Users will be notified of any changes, and continued use of our services constitutes acceptance of the modified Terms.
5.4 Privacy: We are committed to protecting your privacy. Please refer to our Privacy Policy for information on how we collect, use, and protect your personal information.
5.5 Disclaimer: While we strive to provide accurate and up-to-date content, Peak Rider makes no warranties or representations regarding the accuracy or completeness of any content provided. Users agree to use the content at their own risk.
5.6 Limitation of Liability: Peak Rider shall not be liable for any damages arising from the use or inability to use our services, including but not limited to indirect, incidental, or consequential damages.
5.7 Governing Law: These Terms shall be governed by and construed in accordance with the laws of England and Wales, without regard to its conflict of law principles.
5.8 Contact Information: For any questions or concerns regarding these Terms, please contact us at [email protected].
6. Refund Policy
6.1 Subscription Refunds: The initial three-month upfront payment for subscriptions is non-refundable. Subsequent monthly or annual payments are also non-refundable once processed.
6.2 Defective Content: Refunds will only be provided if the content is found to be defective or not as described, and the request is made within 14 days of purchase.
7. Payment Terms
7.1 Payment Methods: The payment method accepted is detailed on our website. All payments must be made in advance.
7.2 Billing Cycle: Subscription payments will be billed monthly or annually on the same date each month or year as the initial payment.
7.3 Failed Payments: If a payment is declined, we may attempt to process the payment again. If the payment continues to fail, your access to the subscription services may be suspended or terminated.
8. Service Availability
8.1 Uptime: While we strive to always keep our services available, we do not guarantee uninterrupted access and are not liable for any downtime.
8.2 Maintenance: We may perform scheduled maintenance, which could temporarily disrupt service. Users will be notified of such maintenance in advance whenever possible.
9. Waiver
Our failure to enforce any right or provision of these Terms will not be considered a waiver of those rights.
10. Contact Information
For any questions or concerns regarding these Terms and Conditions, please contact us at [email protected].